• Orders are processed Monday through Friday, excluding holidays and weekends.
• Orders placed before 12 PM EST will be processed and shipped the same day from our Greenwich, CT location.
• You will receive an order confirmation via email after completing your purchase.

• Tracking information will be provided via email when your order has been shipped.
• Follow the link below to track your order by providing the order number and email address:

TRACK MY ORDER

Free standard shipping on domestic orders. Additional shipping options are available at checkout.

• International orders are shipped via DHL or UPS with shipping rates calculated at checkout.
• Please note that import duties and taxes may be charged on delivery for any customers outside of the United States. Please check your local customs office to determine your local import duties and taxes prior to purchase.

• Shipping times may vary depending on the selected shipping method and destination. Please refer to the estimated delivery times provided during checkout.
• Please note that shipping times may incur a delay during holidays and peak seasons due to increased order volume and carrier delays.

• 14 Day Return Policy: Returns & exchanges will be accepted for full priced merchandise within 14 days of the order delivery date.
• Returns are subject to approval.
• All merchandise must be unworn and unwashed, with all hangtags and hygienic liners attached.
• Any packaging, bags, pouches or promotional items included with the original order must be included with the return.
• Returns sent without prior authorization will not be accepted.

• Free shipping for returns & exchanges.
• A return shipping label will be sent to the email address associated with the original order.
• After initiating a return, we kindly ask that you package and ship your return within 7 business days of receiving the return shipping label.
• Returns sent without prior authorization will not be accepted.

Sale items and international orders are final sale and cannot be returned.

Refunds will be issued to the original form of payment used. Please note, refund processing times vary depending on your financial institution and may take 3-5 business days to reflect in your account.

To start a return, please visit our Returns Portal.

shop@playaluxe.com

customercare@playaluxe.com

press@playaluxe.com

sales@playaluxe.com

PLAYALUXE is a sustainable and size inclusive swimwear brand for women and men. Our designs are inspired by the spirit of a carefree summer - the glow of sun kissed skin and salty hair, the thrill of parties that never end, and vibrant energy of ocean waves.

Our swimwear is designed for beach days and poolside lounging, made from eco-friendly fabric and recycled materials, and available in sizes XS-4X.

Sustainability is at the core of everything we do. From sourcing materials to manufacturing processes and packaging, we strive to minimize our environmental footprint and promote responsible consumption.

Our products are made from recycled polyester and spandex, developed by using plastic recovered from our oceans.

To learn more about our sustainable practices, please visit our Sustainability Page.

PLAYALUXE is based in Stamford, CT and offers worldwide shipping on all orders.