14 DAY RETURN POLICY

RETURNS + EXCHANGES WILL BE ACCEPTED FOR FULL PRICED MERCHANDISE IF
INITIATED WITHIN 14 DAYS OF THE ORDER DELIVERY DATE.

RETURNS ARE SUBJECT TO APPROVAL.

ALL MERCHANDISE MUST BE UNWORN AND UNWASHED, WITH ALL HANGTAGS AND HYGIENIC LINERS ATTACHED.

ANY PACKAGING, BAGS, OR PROMOTIONAL ITEMS INCLUDED WITH THE ORIGINAL ORDER
MUST BE INCLUDED WITH THE RETURN.

RETURNS SENT WITHOUT PRIOR AUTHORIZATION WILL NOT BE ACCEPTED.

FREE SHIPPING FOR RETURNS + EXCHANGES.

A RETURN SHIPPING LABEL WILL BE SENT TO THE EMAIL ADDRESS ASSOCIATED WITH
THE ORIGINAL ORDER.

AFTER INITIATING A RETURN, WE KINDLY ASK THAT YOU PACKAGE AND SHIP YOUR
RETURN WITHIN 7 BUSINESS DAYS OF RECEIVING THE RETURN SHIPPING LABEL.

RETURNS SENT WITHOUT PRIOR AUTHORIZATION WILL NOT BE ACCEPTED.

SALE ITEMS AND INTERNATIONAL ORDERS ARE FINAL SALE AND CANNOT BE RETURNED.

REFUNDS WILL BE ISSUED TO THE ORIGINAL FORM OF PAYMENT USED. PLEASE NOTE, REFUND PROCESSING TIMES VARY DEPENDING ON YOUR FINANCIAL INSTITUTION AND MAY TAKE 3-5 BUSINESS DAYS TO REFLECT IN YOUR ACCOUNT.

FOR HELP WITH RETURNS, PLEASE EMAIL SHOP@PLAYALUXE.COM.